PostGenie Support

Learn how to build your realistic AI Avatar

Learn how to create a hyper-realistic AI twin that shows up for you while you sleep, live your life and grow your business!

Learn how to replicate yourself with AI...

Create your own AI Twin to turn up for you!

Tutorials

How to Create Text Captions

How to share to Socials - Instagram, Tiktok, X and more...

How to Create automated Voice Over with AI

How to create a video reel for a specific niche

Introduction to PostGenie - Create your first reel post

How to download your video reels

RoadMap

Curious to know what our plans are? Check out our Roadmap

Click here to View our Development Roadmap

FAQ's

How does your product work?

PostGenie allows you to create Beautiful Instagram posts in seconds!

Can I get a refund?

Talk to us first! If you're having issues let us know. If you want to upgrade let us know! We want to make sure your happy first. If we cannot resolve the issue for you then we will provide a refund.

Is there a demo link?
How do I change my password?

To change your password go to https://postgenie.app/forgot-password

Does PostGenie offer free trial?

Yes, Go to https://postgenie.app/prices and select "Free"

How are the "curated viral videos" collections sourced? Copyright concerns?

They have either been purchased with MRR Licence or we access Pexels, However we are moving into AI generated Videos

Does PostGenie support scheduled or automated content creation/posting?

Coming soon...

Any plans to extend the supported other social media?

Yes TikTok coming soon

Is there Multi-account management?

This is a future request, for now though, a new account is needed for each instagram account

Can I upload one of my own videos?

Yes!

How does the Ai credits work?

When you generate a post each function to create the post uses credits.
The credits are allocated according to which plan you have - https://postgenie.app/prices
Your Credits usage details are located in the bottom right of PostGenie (See Image)

The Credit Breakdown is:
πŸ‘‰ 1 credit to create a quote
πŸ‘‰ 1 credit for hashtags
πŸ‘‰ 10 credits for music
πŸ‘‰ 10 credit for voiceover

What is a collection?

A Collection is the ability to group your saved posts into collections, then you can share your collections with others.